Firstly please be assured that all orders are being fulfilled and dispatched without delay.
We are a small company and our warehouse is not open to the public so no products are touched by anyone other than the picker. Your order will be picked and packed by one individual only.
All orders are sent via Royal Mail and they are experiencing some delays at present so although we know lots of orders are being delivered the next day please be patient and expect your order to take longer than usual to be delivered.
Our warehouse has been carefully adjusted to follow the current government guidelines and we are monitoring the situation closely to keep our staff and customers safe at all times.
If you have any questions, please don't hesitate to get in touch firstname.lastname@example.org.